Call History
Browse and analyze processed calls
| Date | Agent | Duration | QA Score | Lead | Outcome | Customer Emotion | Urgency | Validity | Lead Tier |
|---|---|---|---|---|---|---|---|---|---|
| Apr 5, 05:10 PM | [Esraa Hussien] | - | 11.0 | Warm | Follow-up | Neutral | MEDIUM | Valid | Warm |
| Apr 5, 04:57 PM | [Esraa Hussien] | - | 22.0 | Qualified | Follow-up | Interested | LOW | Valid | Hot |
| Apr 5, 04:37 PM | [Esraa Hussien] | - | 22.0 | Qualified | Follow-up | Interested | LOW | Valid | Hot |
| Apr 5, 04:20 PM | [Mennaallah Ahmed] | - | 20.0 | Qualified | Follow-up | Interested | LOW | Valid | Hot |
| Apr 5, 04:13 PM | [Mennaallah Ahmed] | - | 19.0 | Qualified | Follow-up | Interested | LOW | Valid | Hot |
| Apr 5, 04:09 PM | [Esraa Hussien] | - | 16.0 | Warm | Follow-up | Neutral | MEDIUM | Valid | Warm |
| Apr 5, 03:50 PM | [Mennaallah Ahmed] | - | 18.0 | Cold | Follow-up | Neutral | LOW | Valid | Nurture |
| Apr 5, 03:47 PM | [Esraa Hussien] | - | 16.0 | Cold | Follow-up | Neutral | MEDIUM | Valid | Nurture |
| Apr 5, 03:40 PM | [Aziza Mohamed] | - | 12.0 | Qualified | No Decision | Neutral | HIGH | Valid | Warm |
| Apr 5, 03:33 PM | [Mennaallah Ahmed] | - | - | - | - | - | - | Too Short | - |
| Apr 5, 03:18 PM | [Mennaallah Ahmed] | - | 20.0 | Cold | Lost | Neutral | LOW | Valid | Dead |
| Apr 5, 03:13 PM | [Esraa Hussien] | - | 19.0 | Qualified | Follow-up | Interested | MEDIUM | Valid | Warm |
| Apr 5, 03:01 PM | [Mennaallah Ahmed] | - | 21.0 | Qualified | Follow-up | Interested | LOW | Valid | Warm |
| Apr 5, 02:57 PM | [Mennaallah Ahmed] | - | 16.0 | Qualified | Follow-up | Neutral | LOW | Valid | Warm |
| Apr 5, 02:38 PM | [Aziza Mohamed] | - | 20.0 | Qualified | Follow-up | Interested | MEDIUM | Valid | Hot |
| Apr 5, 02:36 PM | [Aziza Mohamed] | - | 17.0 | Qualified | Follow-up | Interested | LOW | Valid | Hot |
| Apr 5, 02:00 PM | [Aziza Mohamed] | - | - | - | - | - | - | Wrong Contact | - |
| Apr 5, 01:55 PM | [Mennaallah Ahmed] | - | 22.0 | Qualified | Follow-up | Interested | LOW | Valid | Hot |
| Apr 5, 01:44 PM | [Aziza Mohamed] | - | 20.0 | Qualified | Follow-up | Interested | LOW | Valid | Hot |
| Apr 5, 01:41 PM | [Mennaallah Ahmed] | - | - | - | - | - | - | Too Short | - |
| Apr 5, 01:26 PM | [Mennaallah Ahmed] | - | - | - | - | - | - | Too Short | - |
| Apr 5, 01:24 PM | [Esraa Hussien] | - | 19.0 | Warm | Follow-up | Neutral | MEDIUM | Valid | Warm |
| Apr 5, 01:19 PM | [Esraa Hussien] | - | 14.0 | Hot | Follow-up | Neutral | LOW | Valid | Hot |
| Apr 5, 01:14 PM | [Esraa Hussien] | - | 23.0 | Qualified | Follow-up | Neutral | LOW | Valid | Warm |
| Apr 5, 01:05 PM | [Esraa Hussien] | - | 23.0 | Qualified | Follow-up | Interested | LOW | Valid | Hot |
Showing 1–25 of 1740 calls